Eligible merchandise may be returned free of charge. A Returns & Exchanges form and prepaid return label is provided in every order. At this time, sujatagazder.com offers UPS return labels only for domestic return addresses. The customer is required to pay shipping on return orders sent from outside the U.S. Shipping and handling charges for returned merchandise are nonrefundable unless we have made a shipping error. Upon receipt of returned goods, Sujata Gazder reserves the right to deny a refund if the merchandise does not meet return-policy requirements.
- Full-price merchandisecan be returned for a full refund or exchanged within 30 days of the delivery date.
- Sale merchandisecan be returned for a full refund or exchanged within 14 days of the delivery date.
- Items returned past the time framesoutlined above may be returned in exchange for a Sujata Gazder Gift Card only. The amount of the Gift Card will be the current selling price of the items returned.
- Final-sale merchandisecannot be exchanged or returned at any time.
- Sample-sale merchandiseis not acceptable for return. All sales are final.
- Worn, altered or washed merchandiseis not acceptable for return. All items being returned must be in the original condition, and all tags must be attached.
Please send sujatagazder.com returns to:
SUJATA GAZDER RETURNS DEPARTMENT
2217 Beaumont Court
Aurora IL 60502
GIFT RETURNS & EXCHANGES
Merchandise received as a gift that was purchased on sujatagazder.com may be returned for a full refund on the original form of payment. You may also exchange merchandise for a Sujata Gazder Gift Card. A Returns & Exchanges form with instructions is enclosed in your order — simply indicate which method you prefer. If you do not have the form, download it or contact Sujata Gazder Customer Care at 630-408-6192 between 8 AM and 10 PM CST, seven days a week.
EXTENDED HOLIDAY RETURN POLICY
For gifts purchased on or after November 1, 2015 through December 25, 2015, we gladly accept returns for a full refund through January 2016. For gifts purchased outside of this time frame, our standard return policy applies.
When you use PayPal to pay for your order, we will refund your order according to our policy, with the following exceptions:
- Exchanges are not offered on PayPal orders. Merchandise returned to our warehouse will be processed as a refund to your PayPal account.
SHIPPING ERRORS OR DAMAGED PRODUCTS
In the event that we process an order incorrectly or you receive a damaged or defective item, we will gladly replace that item or accept it for a full refund at our expense. Sujata Gazder will provide a prepaid UPS shipping label to expedite the return for orders shipped within the U.S. To receive your shipping label and arrange to replace your product, please contact Sujata Gazder Customer Care online or at (630)408-6192 between 8 AM and 10 PM CST,
Seven days a week.
Sujata Gazder customers using a third-party shipping service are responsible for any duties, taxes and shipping costs that may occur. Sujata Gazder is not liable for any damages from a third-party shipping service.
SUJATA GAZDER GIFT CARDS
Gift Cards are non-returnable and cannot be redeemed for cash.
RETURNING AN ITEM PURCHASED WITH A SUJATA GAZDER GIFT CARD
Our standard return policy applies to any merchandise purchased with a Sujata Gazder Gift Card. We will issue a new Gift Card for the amount used on the original purchase and send it to the shipping address on the original order.
If you used a credit card in addition to a Sujata Gazder Gift Card to pay for your order, we will credit your card the amount originally charged and issue a new Gift Card in the amount used on the original purchase. In either case, you will receive your new Gift Card within two weeks of processing your return.
See details at International Returns.